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Shipping Policy

Orders will ship weekly. Please allow three to four weeks from the date your order is placed to receive your product. Orders will be delivered by the United States Postal Service (USPS). Order status information will be provided via email. If products are on backorder, we will provide you with an estimated ship date for the backordered products, usually by email.

You can modify, cancel or receive updates on your order by emailing customerservice@techniart.com.

Lost or Stolen Shipments

As of June 1, 2020, TechniArt Incorporated no longer will reship lost or stolen shipments.

If you do not receive your package, contact the carrier. If they are not able to locate your shipment or assist you, our customer service team can help direct you on how to process a claim to receive the lost value of your order. We recommend filing a police report for the lost shipment in addition.

Residential utility customers of Village of Enosburg Falls, Inc., Village of Johnson Water & Light, and Village of Orleans Electric can place orders for efficient products and lighting. For questions, please call our Customer Support number: (888) 921-5990. The following restrictions apply:

  • Products available while supplies last. Offer subject to change.
  • Limit: (1) Efficiency Vermont kit per customer.
  • Vermonters who received a kit from Efficiency Vermont in the last three years are not eligible.
  • Customer agrees to install all free products in a Vermont home within 30 days of receipt.
  • Offer only valid for long term rentals or homeowners. Short term and vacation rentals are not eligible.
  • Utility account number required at checkout.
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